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My opening hours are flexible to work around your busy work schedule. Given the time constraints placed on small business owners, I am happy to have meetings late into the evening – whichever time suits you!


Frequently Asked Questions

How do digital marketing agencies work?

The main goal of a digital marketing agency is to manage the digital marketing requirements of your small business. This includes your website, social media accounts, PR and many more. 

Apart from website design, a digital marketing can help you promote your brand through social media adverts, Google search ads and monthly written articles/ blog posts.

What times do you operate?

My operating times are Monday to Sunday 9am – 9pm. However, these aren’t strict opening times as we’re happy to have meetings and consultations beyond that until later on in the night. I understand that small businesses owners have to focus on their business during the weekday 9-5.

What is your process for handling clients?

1. To begin with, I’d have a ‘discovery meeting’ with you which would allow us to understand each others goals from the projects and identify your design preferences. From this, you’d receive a ‘sitemap’ to give you an overview of the page structure.

2. After this step, I’d come back to you with some initial designs using ‘placeholder images and text’ to give you a good idea and ‘feel’ of what the website will look like once it’s completed.

3. From this, I’d work with you to write the text and source the images for the website. I’d then ask you to review the site whilst I conduct tests on the site for bugs and functionally amendments.

4. Once all the final changes are made to the website, and you’re happy, we can sign off the website as complete. From this point onwards, I’d maintain and manage the site for you in exchange for a monthly ‘client retainer fee’.

Upfront vs pay monthly packages

With my pay monthly packages everything is included, this means the design, build, hosting, domain renewals and unlimited content changes are all included.

With pay upfront you get everything you do as the pay monthly packages but only for the first 12 months. After this period there will be a monthly retainer fee to cover web hosting and maintenance.

What is your pricing structure?

The pricing structure depends entirely on what digital marketing service you require. As a cost basis, the hourly rate is £10 per hour, and so a simple website usually costs around £400 but will vary depending on the required work. However, this price can increase if a complex functionality is required or the site needs an online store. 

It’s worth noting that no payment is required until you’re happy with the website. Also I don’t charge you for communication or consultations.

Once the website is complete, I will manage your website for you in exchange for a monthly ‘client retainer fee’ to cover the hosting and site maintenance costs.

The price for other digital marketing services will vary depending on the service.

What makes BaseOne Digital different?

BaseOne Digital isn’t like other digital marketing agencies in Nottingham. I believe that a good website doesn’t need to cost you the earth, instead, a high quality website can be achieved together with a reasonable budget.

What’s more, l am available outside of the usual weekday 9-5 hours which means that if any issues occur during an awkward time, for example, during Friday night, you’ll receive a quicker response than if you had to wait 2 whole days for the next working day. 

Will you manage my website for me?

I can design, build and manage your site for you. Unlike other agencies, you’ll continue to receive 1-to-1 support on your websites post build completion. You can rest assure that I will manage updates and deliver server maintenance to your website, so you can focus on growing your business. 

I also offer content creation services such as blog/ article writing and social media posts to keep your website fresh and up to date with the latest news from your industry. This way you’d be able to provide more value to your user and establish your brand as the ‘thought leader’ in your market. 

Am I tied into lengthy contracts?

My pay monthly website packages require a minimum term of 12 months. After this period it’s a rolling monthly contract.


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